Sydney Monthe

Background

About Sydney Monthe

As Application Support Specialist, I assist in managing the resolution of issues with Our Proprietary Software that affect external clients. My responsibilities include: Knowing our Proprietary Application in detail Identifying and resolving technical issues Providing technical support and training to external clients Assisting with Proprietary Application installations Keeping comprehensive case notes in our tracking software and ensuring resolutions are kept up to date Ensuring overall program success Things to know about our Comprehensive Overdraft Consulting & Program: We customize our template to cater to YOUR core values You obtain a 100% written Compliance Guarantee for all state and federal regulations mitigating your risk Fees are contingency-based, so we succeed only when you do Communication materials offered for account holders On-site training for employees & additional continuing education opportunities The Overdraft Program Analysis is FREE The banking industry has battled the decline of non-interest income, compliance concerns, and process inefficiencies. The rules have changed and are likely to continue evolving. Small and mid-sized financial institutions need to stay relevant in order to be competitive. Boost fee income and account holder satisfaction, without increasing service charge fees. Request a free Overdraft Privilege Analysis today. In addition, we offer vendor contract negotiations so you can get the best terms and rates on vendor agreements such as credit card processing, card branding, core provider and internet banking. Our 98% success rate in savings with this service is hard to ignore, especially with the cost being only a percentage of what you save. Reach out to me at: sydney.monthe@jmfa.com |: 800-809-2307