Sydney Stern

Head of Client Success at Podchaser

Based in Minneapolis, United States

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Seniority

Director

Department

Customer/Client Service

Location

Minneapolis

Industry

Online Audio and Video Media

Company size

27

Contact information

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Email

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s•••••••@podchaser.com

Phone

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Background

About Sydney Stern

Strategic and empathetic Senior Client Success leader with 10+ years of customer-focused experience, including 4+ years leading SaaS client success at Podchaser. Proven track record in managing full lifecycle success for enterprise clients, driving retention, upsells, and engagement strategies. Passionate about mental health, building trust with clients, and transforming relationships into long-term partnerships. Known for personalized onboarding, proactive support, and effective cross-functional collaboration.

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