Syed Basha
Operations Specialist at Hcltech
Based in Bengaluru, India
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Seniority
Staff
Department
Operations
Location
Bengaluru
Industry
IT Services and IT Consulting
Company size
258K
Contact information
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s•••••••@hcltech.com
Phone
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Background
About Syed Basha
Profile Summary Experienced professional with 17 years of expertise in staffing, recruitment, and IT operations. Proven track record as an Operations Manager and Senior Technical Lead, overseeing the full recruitment lifecycle and end-to-end hiring management. Skilled in resource planning, Staffing, customer onboarding, and workforce management, with strong capabilities in resource forecasting. Adept at aligning talent acquisition with organizational goals to drive efficiency and business growth. Roles and Responsibilities • Managed staffing operations for global accounts including LinkedIn, Google, HPI, HPE, Intel, Applied Materials, Asana, and Palo Alto Networks.• Directed end-to-end recruitment across IT, Non-IT, Finance, and other critical domains, ensuring alignment with project needs.• Led bulk hiring initiatives for lateral, leadership, and technical professional roles, consistently meeting project demands.• Structured, presented, and negotiated employment offers, serving as the primary candidate contact during the offer stage.• Defined staffing requirements by creating job descriptions, sourcing, and interviewing candidates to ensure timely talent acquisition.• Collaborated with department leaders to establish hiring standards and develop strategic staffing plans for current and future needs.• Executed full recruitment lifecycle including sourcing, screening, skill assessment, interviewing, offer negotiation, background verification (BGV), and onboarding.• Create demand recruitment workflows within HR Workzone (SuccessFactors), maintaining accurate candidate data and compliance.• Specialized in niche skill hiring based on Statements of Work (SOW), business leader requirements, and customer demands.• Built and managed vendor relationships with third-party recruitment agencies and external sourcing partners.• Handled international recruitment across Poland, Romania, USA, Canada, and India, including bulk hiring drives and weekend campaigns.• Oversaw customer onboarding/offboarding processes via Fieldglass and Magnit portals, ensuring smooth transitions.• Coordinated with IT teams to establish new Offshore Development Centers (ODCs) and manage infrastructure readiness.• Developed multi-channel sourcing strategies leveraging LinkedIn, Naukri, referrals, and internal databases to build strong candidate pipelines.• Ensured smooth onboarding by verifying BGV certificates and resolving discrepancies with the BGV team.• Managed resource allocation (RAS) for offshore and onsite teams, coordinating TAS requests for transfers.
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