Syed Salman

Background

About Syed Salman

Experienced Franchise Stores Lead Retail Store Manager with 15 year experience : Emerged as winner of NATIONAL COMBAT and won the TRIP to Singapore and got the certificate from MD (Mr. Balesh Sharma) Got National recognition from Retail Head (National) on the consistent over achievement on sales, Revenue and EBITDA for the entire year 2017/18 Received the Best Store Manager Award from MD (Mr. Srinath N (MD)) Received the Award from National Head (Mr. Elango T) for doing Ever highest Postpay Sales in May’2014 Received the Best Store Manager Award from Japanese delegation during their India Visit from NTT DOCOMO(Japan) Bagged MASTRO Award consecutive two times for getting highest performance rating of G-6 for FY 2009-10 and 2010-11 Efficiently over achieved all targets assigned Successfully handled and resolved major technical issues like GPRS speed, Level opening with BSNL, etc Deftly honoured as ‘Spot Light Star of the Month’ for 6 times on various achievements like PAN India stood 1st in SLA adherence, KASH scores, CPC and 2nd for managing repeated complaints Received award for the superlative trainer for imparting various trainings to the front end call centre executives Got certificate and reward for completing 2 Six Sigma Projects ‘Reduce the Repeat Complaints’ and ‘Reduce the Complaints/ subscriber/ Proficiently completed Six Sigma Green Belt Project and saved 3.5 crores Motorola University Certification in Six Sigma Yellow / Green Belt in 2008 Actively participated in Gomti Drive, Plantation Drive and NAB through the organiza a demonstrated history of working in the telecommunications industry. Skilled in Retail, Customer Service Operations, Contact Center Operations, Loss Prevention, and Visual Merchandising. Strong sales professional with a Post Graduate Degree in Business Management focused in Operations & HR from Institute of Management Technology, Ghaziabad.