Sylvain Dufour
Customer Support Officer at Lengow
Based in Barcelona, Spain
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Seniority
Staff
Department
Customer/Client Service
Location
Barcelona
Industry
Software Development
Company size
182
Contact information
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s•••••••@lengow.com
Phone
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Background
About Sylvain Dufour
High experienced technical support analyst in Incident Management, Service Delivery and Customer Service. Great communication skills and customer contact in 3 languages : French, English and Spanish. NPS focus to deliver the best in class customer experience. Network and system incident resolution and knowledge on Carrier Ethernet, TCP/IP, MPLS and MSP networks of Aspen-Atrica NSN, Accedian, Overture, Alcatel-Lucent. SDH, EoSDH, Cisco.
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