Sylvi Karr

Background

About Sylvi Karr

Passionate to provide service and solutions responsive to member/ client needs and modernization, as well as to engage and empower employees. Excited to lead and shape the strategic direction of an organization where I can apply my insurance, pension and benefits sector executive leadership experience and abilities to help an organization, which is focused on making a positive impact on the health and well-being of its customers, be positioned to continuously add value. I am a multi-faceted executive experienced leading insurance organizations; responsible for operations and governance, sales and marketing, service and administration, as well as product development of Life, Health, P&C, Office and Commercial insurance, as well as Group Employee Benefits. I am results driven and inspire engagement and a culture of innovation and continuous change by using my strong communications, collaboration and change management skills. Experienced in- strategic planning and execution - initiative/ project management - partner relations - Board governance - risk management Business results include- business transformation (relocation, acquisition, distribution and technology)- sales and market penetration increased - customer satisfaction (NPS scores) increased, high quality customer experiences (CX) created - employee engagement increased - CX initiative mobilized - innovative products and services developed and implemented