Sylvia Cycil

Background

About Sylvia Cycil

Aspiring IT Professional | MS MIS Student | Skilled in Technical Writing, Project Coordination & Data Analysis I am a motivated professional currently pursuing a Master of Science in Management Information Systems (MIS) at the University of Nevada, Las Vegas. With over seven years of corporate and academic experience, including roles at S&P Global Market Intelligence and in higher education, I bring a well-rounded skill set that bridges technical expertise with problem-solving and effective communication. Throughout my career, I’ve developed strong abilities in technical writing and documentation, crafting clear, user-friendly guides that simplify complex concepts. My IT support and troubleshooting experience includes assisting faculty and students with technical challenges on learning platforms like Canvas LMS, working closely with IT departments to resolve issues, and managing online course content. Additionally, I have hands-on experience in data analysis and reporting, where I turn raw data into actionable insights that drive decision-making. Proficient in Python programming, AWS (basic), and project management tools, I am comfortable working with tools like Microsoft Office, Google Workspace, and Agile methodologies. My experience in networking fundamentals and cloud services complements my evolving technical foundation. I also thrive in collaborative, cross-functional environments, having worked with international teams across multiple time zones. Currently, I am seeking exciting opportunities in roles such as Business Analysis, Project Coordination & Management, Technical Writing, Quality Analysis, or AI/ML. I am passionate about learning new technologies, solving complex challenges, and making meaningful contributions within innovative, forward-thinking organizations. If you're looking for a driven professional with a blend of technical, analytical, and communication skills, let’s connect to explore future opportunities!