Sylvia McLaughlin

Background

About Sylvia McLaughlin

I am an association executive and project manager with over 14 years of experience in associations and more than seven years of international and domestic call center industry expertise. I have a track record of success in planning, implementing and executing projects, as well as recruiting, training, and leading teams.I have been with the American Society of Radiologic Technologists (ASRT) since 2008 and am currently serving as the Executive Vice President for Executive and Board Operations in Albuquerque, New Mexico. In this position, I am responsible for four key operational areas: administrative services, volunteer services, executive services, and board services.My experience as an association leader has equipped me with the skills and abilities to maintain long-term success for the ASRT by developing competent administrative staff, maintaining effective volunteer management processes, and managing executive and board operations.Specialties: Project Management, Process Creation (Documentation and Implementation), Volunteer Management, Training, Board Management, Technical Writing, Script writing, Customer and Client Relations, Inbound and Outbound Telemarketing, Call Center Management including Near Shore and Outsourcing, Professional Writing, Customer Service and Communications.