Sylvia Mugo
Talent Acquisition Officer at Amref Health Africa
Based in Nairobi County, Kenya
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Seniority
Staff
Department
Human Resources
Location
Nairobi County
Industry
Non-profit Organizations
Company size
2K
Contact information
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s•••••••@amref.org
Phone
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Background
About Sylvia Mugo
With over 5 years of experience in recruitment and talent acquisition, I specialize in managing full-cycle hiring processes and I’m deeply committed to promoting equitable and inclusive recruitment practices across culturally diverse and mission-driven organizations. My role centers on partnering closely with hiring managers to understand departmental needs and develop tailored sourcing strategies and deliver high-quality hires aligned with organizational goals. I leverage a mix of headhunting techniques, Boolean search methods, online networking through digital platforms such as LinkedIn, utilizing referrals and managing targeted recruitment campaigns to attract top-tier talent. I guide hiring managers throughout the recruitment process—from requisition to onboarding—offering support in using applicant tracking systems (ATS), facilitating shortlisting, and ensuring seamless candidate engagement ensuring compliance, transparency and a strong candidate experience at every stage. I actively facilitate interviews, manage candidate communications, and conduct satisfaction surveys to assess both candidate experience and the usability of recruitment systems—applying feedback to enhance efficiency and inclusivity. I also prepare offer documentation, manage compensation negotiations within budget constraints, and advocate internally when needed to secure niche or mission-critical talent. With a strong focus on collaboration, continuous process improvements, and cultural sensitivity, I bring a people-centered, values-aligned approach that contributes to inclusive and high-impact hiring in mission-driven organizations. I am especially motivated to support institutions working toward global development, humanitarian impact, and sustainable change. Beyond recruitment, I find inspiration in music and the tranquility of nature. Whether it's a walk through lush green spaces or soaking in the sun with my favorite playlist, I believe in the power of balance - both in life and in work.
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