Sylvie Micheals

Background

About Sylvie Micheals

15+ years’ combined experience in customer service, management, and recruitment. 7+ years’ experience in administration and vendor services; negotiating rates, preparing documents, monitoring term end dates, and facilitating extensions/renewals, in addition to basic office administrative tasks. Excellent interpersonal skills - ability to work collaboratively with suppliers, senior management, team members and clients from various social and cultural demographics. Clear knowledge of human resource procedures and employment standards regulations. Skilled written and verbal communicator with experience in business correspondence. Strong proof-reading, formatting, and editing skills. Innovative and flexible to changing demands and work environments while remaining focused and committed to success and service delivery. Successful conflict manager showing tact and diplomacy without avoiding issues or losing sight of goals. Skilled typist with technical proficiency in MS Office Suites, ADP Payroll Systems, Adobe Acrobat and QuickBooks, in addition to basic WordPress knowledge.