Sys Mortensen

Background

About Sys Mortensen

Leading the team responsible for Process Management, ITIL processes - Service Asset & Configuration Management and IT Change Management, and Service Delivery Management at BEC Financial Technologies, a leading provider of IT solutions for the banking and financial sector in Denmark. I have over 25 years of experience in the technology and financial industry, with more than 20 years in leadership and transformation roles across Europe. My core competencies include leadership, managing sustainability, IT Service Management, IT operations, outsourcing, transition, and transformation. I hold Sustainable Leadership, ITIL, ADKAR, and Enneagram certifications that enhance my professional skills and insights. I am passionate about guiding my team towards a mindset of self-awareness and skill development, seeing the team grow through trust, relationships, empowerment, and motivation. I am customer-driven, action-oriented, and committed to implementing the company's strategy and ensuring continuous improvement. I have successfully established a helpful and trustworthy team focusing on life, work, and joint responsibilities, delivering value-added services to our customers.