Tabassum Shaikh
Head of Customer Support at Medgenome
Based in Bengaluru, India
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Seniority
Director
Department
Customer/Client Service
Location
Bengaluru
Industry
Biotechnology Research
Company size
954
Contact information
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t•••••••@medgenome.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Tabassum Shaikh
Experienced Clinic Manager with a demonstrated history in the Healthcare industry. Strong in strategic planning and clinical operations. Holds a BSc in Zoology & PG in hospital and healthcare management. Skilled in administrative management, leadership, and strategic planning. Knowledgeable in Laboratory Information Management Systems (LIMS) and Microsoft office.I have a strong experience in building & leading backend operations and onboarding teams. Hands on experience in creating and seamless execution of processes, services for excellent customer experience. Passionate about "making things happen" & "creating an impact".• 13+ years of industry experience (Wellness Center / Clinics / Lab / Genomic Lab)• Experienced in building & scaling Operations teams.• Experienced in People management, managing client expectations and escalations.• Experienced in utilizing the resources to the fullest.
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