Tabish Parvez

Background

About Tabish Parvez

An adept Application troubleshooting professional with strong business acumen and comprehensive technical skill-sets with 10+ years of proven experience in solving problems with panache as an Support Engineer in wide range of Information Technology and Service Industry such as Banking & financial domain, Oil & natural gas, Healthcare sector, Telecommunication, EdTech & Aviation, Workforce Management, Taxation, IT Audits and consulting Industries. I have worked with some major clients like Chevron, AT & T, Abbott Industries, NeuStar Inc SAP & Salesforce. Through my entire career road map I have been debugging and troubleshooting functional and technical application issues and ensuring health of application is up and running in 24X7 environment. As a seasoned Production Support Engineer I have played a pivotal role in delivering L1 & L2 support within various IT environments along with managing the team. My expertise lies in swiftly diagnosing and resolving technical issues, thereby ensuring minimal downtime and maintaining optimal system performance. I possess a proven track record in incident management and fostering collaboration across diverse teams to provide top-notch support. Consistently meeting SLAs and refining processes to bolster system reliability are hallmarks of my approach. Proficient in Unix/Linux environments, along with SSH, FTP, SFTP, SCP, and TELNET, I bring hands-on experience in managing Redirection, Filters, and Environment variables, coupled with adept utilization of Unix Utilities. Moreover, my proficiency in reporting tools coupled with my ability to extract data from database has been instrumental in fulfilling my responsibilities. Hands on Experience in – Oracle, MySQL, PostgreSQL, PL/SQL, Unix, Shell Scripting, PHP.NET, Java, WebLogic, Tomcat, WebSphere, SoapUI, Splunk, Nagios, HP Open View, AppDynamics, JIRA, Ab Initio, Remedy & ServiceNow. I have a deep proclivity for bike & car ride and thus travelling too, Quite friendly, extrovert and workaholic guy who is determined and passionate about his career goals.