Tabrez Chikhalia

Background

About Tabrez Chikhalia

I am a motivated and resourceful professional with over 18 years of experience in product support across various CRM and workflow systems within multiple industries. My strong communication skills enable me to collaborate effectively with both technical and non-technical stakeholders.With a solid background in problem-solving and fault diagnosis, I am adept at prioritising tasks and managing UAT (User Acceptance Testing) issues for both customers and internal projects. I apply these skills not only in my professional role but also in personal settings, demonstrating adaptability and resilience.I am confident in liaising with individuals at all levels, including Senior Leadership and external vendors, and I have consistently demonstrated excellent interpersonal and communication abilities.My versatile skill set has enabled me to take on responsibilities beyond traditional application support roles. I have supported project teams as a UAT Coordinator, provided user experience feedback, assisted with functional testing, floorwalking, and delivered enhanced support when required.Progressive-minded and keen to stay aligned with industry advancements, I am currently expanding my skill set by learning Microsoft Azure. I bring a collaborative spirit, strong critical thinking skills, and a proven ability to contribute effectively to cross-functional teams.Please feel free to contact me if you require any further information.