Takuya Mori
Principal Services Executive, Customer Outcomes at Servicenow
Based in Tokyo, Japan
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Seniority
Director
Department
Other
Location
Tokyo
Industry
Software Development
Company size
32K
Contact information
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t•••••••@servicenow.com
Phone
5 credits+81 ••• •••• ••••
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Background
About Takuya Mori
Over 17 years of rich experience in IT Infrastructure & Service Management (Network, Voice, Security, Server and Desktop support). Highly decisive, action-oriented, adaptable Senior IT Professional, combining significant Service Delivery foundation with extensive Client Management experience- Certified Project Management Professional (PMP). Well versed with project delivery including Financial Management, Time Management, Cost Reduction, Service Improvement, People Management and delivery excellence- Proficient in setting up and supporting delivery in mission critical large manufacturing sites, data centers and design centers- Managed IT professionals as regional (Asia) operation manager, able to lead staff in multi-culture environment and maintain IT services based on ITIL best practices.
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