Seniority
Staff
Department
Customer/Client Service
Location
Dallas-Fort Worth
Industry
Retail
Company size
18K
Contact information
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t•••••••@carmax.com
Phone
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Background
About Tamara M.
CarMax’s customer experience team is dedicated to delivering personalized, solution-oriented support. As a Customer Experience Sales Consultant, my role is enriched by an IT Fundamentals Certification and core strengths in CRM, mentoring, and critical thinking. Together, we address customer needs with precision, fostering trust and enhancing satisfaction that contributes to the company’s reputation for exceptional service. With over 27 years in customer-facing roles, including a successful transition from business ownership to consulting, my focus remains on building meaningful interactions. At CarMax, we prioritize understanding customer challenges and delivering tailored solutions that exceed expectations, empowering long-lasting relationships and driving service excellence.
Decision-makers
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Sales Consultant · Sales & Business Development
- GDManager
Gianni Dahn
Customer Experience Center Manager · Customer/Client Service
- NSManager
Nour Saab
General Manager · Operations
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