Tami Allen

Background

About Tami Allen

Experience 2 1/2 years of hiring and interviewing applicants. Pre-screened applicants, set up interviews, and helped with job fairs. Completed courses in Selection and Placement, EEO, and Employee and Labor Relations 10 1/2 years of benefits experience to include, Medical, Dental, Vision, Life, LTD, Supplemental Life, and Short-term Disability insurance. Processed enrollment forms, managed eligibility, and monitored insurance premiums. Completed courses ADA, FMLA, Statistics, and Compensation and Benefits. Billing and processing medical claims. Problem solving claims issues. 25 years of customer service experience. Handled multiple phone lines, frequently attend and conduct conference calls. Received several awards for outstanding customer service, and outstanding customer dynamics. Completed several courses to enhance my customer service skills to include Customer Loyalty, Dealing with Difficult Customers, How to be An Effective Communicator, and Interpersonal Communications. 4 years of laws and compliance experience. Managed a HIPAA information line for 1 1/2 years. Completed courses on ERISA, COBRA, and HIPAA offered at Mutual of Omaha. Completed college courses on Compensation and Labor Laws. 25 years of computer and software experience. Completed courses in Computer Science, Excel Access, and Power Point. Able to design and maintain databases, spreadsheet, and web base applications. 2 Years of Web Development and Maintenance. Maintain web site for MOMS Club and for the Millard area providers. Working knowledge of notepad, HTML, and Dream weaver.