Tammy Walker
Client Support Specialist at Decusoft
Based in Indianapolis, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Indianapolis
Industry
Software Development
Company size
32
Contact information
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t•••••••@decusoft.com
Phone
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Background
About Tammy Walker
Collaborative, versatile, and progress-focused professional with diverse experience and track record of success in product management, project coordination, IT support, and administrative roles. An excellent communicator across customers, vendors, and staff at all levels. Recognized for ability to readily address complex operational issues, strategically prioritize workloads, and deliver solutions that meet or exceed customer expectations. Reduced Process Time by 400% Drove Defects 100% Below Corporate Goals Delivered 8 Years of On-Time User Notes Increased Small Business Profit $8K Ensured 0 Major Defects in 3 years I am a Technologist highly skilled in Software Enhancements and Integrations, Software Upgrades & Conversions, Agile & Scrum Methodologies, Troubleshooting, Defect/Ticket Resolution, SOP Development, Change Management, Google Analytics, and Microsoft Suite Products. If you are open to sharing best practices or brainstorming on: Implementing Scrum to Increase Quality and Speed-up Release of Customer Centric Products Communicating Highly Complex Technology & Concepts so that Everyone Understands Nurturing a Cybersecurity Culture within Your Organization Please Contact Tammy Walker today: Tammy.L.B.Walker@Gmail.com
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