Tana Briggs
Customer Retention Lead at Business Stream
Based in Leeds, United Kingdom
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Seniority
Manager
Department
Customer/Client Service
Location
Leeds
Industry
Utilities
Company size
316
Contact information
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t•••••••@business-stream.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Tana Briggs
An accomplished and results driven senior account and bid manager with experience across a variety of industry sectors having gained a range of transferable skills and abilities to adapt to a number of challenging roles. A proven relationship manager with excellent client and customer liaison skills and the ability to use analytical expertise to influence key decision makers. Thrives under pressure; meeting deadlines, balancing priorities and adapting to fast-moving and reactive businesses. A strong communicator, team player and natural leader providing structure, organisation and enthusiasm.Key Achievements - Managed and developed accounts up to the value of £21m- Instrumental in increasing and improving sales, bid & secured place on £350m framework, bids vary in range from £100K to £13m- Responsible for recovery and consequent success of a number of key client accounts- Achieved and exceeded budgeted profit and ledger growth
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