Tania Hung

Background

About Tania Hung

Experienced training and development leader with over 10 years of combined expertise in training, people, and operations management. Extensive experience in curriculum development, need analysis and training facilitation. A life-long learner with competencies in leading business operations for corporate business and contact centers, supporting teams deliver on business priorities. Transitioning from Operations to Instructional design contributed to enhance the skills towards strategic learning solutions and introducing best practices that are both customer and learner centric in support of the organization achieving corporate objectives. Top Strengths: 1. Design, manage and deliver training materials while incorporating Adult Principles and Methods 2. Evaluate effectiveness of training by identify areas for improvement 3. Coordinate and work with other departments on updates, developments and changes needed for training and processes 4. Ensure cost-effective design, sharing, implementation, evaluation and continual improvement of eLearning 5. Prepare and present data-driven reports and executive level presentations acting as a liaison working across the COEs to support the development of proposals tied to talent programs and OD 6. Fluent in English and Spanish languages