Tanu Malik

Background

About Tanu Malik

I am a motivated and detail-oriented professional with a Master’s in Administrative Science (Human Resources Administration) and hands-on experience in customer support, ticketing systems, and tech-enabled operations. I bring a unique blend of HR knowledge, administrative coordination, and frontline service experience to every role I take on. I’ve supported fast-paced teams in both corporate and retail settings — from managing CRM systems like Salesforce and GDC, resolving customer issues through Five9, to coordinating schedules, documentation, and onboarding processes with accuracy and care. Currently preparing for the SHRM-CP and pursuing CPHR designation, I’m passionate about creating people-first, process-efficient environments where both employees and clients feel supported. Tech-savvy and people-focused, I thrive in cross-functional roles where empathy, organization, and systems thinking intersect. Whether I’m streamlining operations, assisting HR teams, or resolving technical issues, I bring a proactive mindset, strong communication skills, and a drive to grow. I'm always on the lookout for new opportunities and new people to connect with! Shoot me a message and I'd love to pick your brain!