Tapati Nandy
Specialist in Hospitality - Training -coaching - Teaching Hotel Front Office Operations at Hotels & Resorts
Based in Kolkata, India
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Seniority
Other
Department
Other
Location
Kolkata
Industry
Hospitality
Company size
364
Contact information
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t•••••••@holidayvillahotels.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Tapati Nandy
Offering Specialized and Customized "end to end" solutions inHospitality Consulting & Training Interventions related to Customer Service Management/ Managerial level programs at Hotels & Service Industry. Consulting & Facilitation Training areas include Retention, Complaint Management, Assertive Communication, Soft Skill programs & Cultural Competencies, Service Excellence, Senior Managerial Development Programs, Train The Trainer & Advanced Facilitation Techniques, Performance Management/ KRA Setting & Implementation etc Both short term or sustained interventions / Retainer / Annual or Semi Annual Contracts can be agreed upon. End to end L&D/HR Solutions viz, Sourcing, Recruitment, Pre-Opening/ Start-Up Support etc. Hospitality & Service Industry Related Education, Training and Advanced Management Programs, Campus Recruitment, Fresher Recruitment in Hospitality & allied industries. In synchronization with my interests my education background is also quite on the similar path graduating in Hospitality Management progressed to MBA with Human Resource specialization, Masters in Tourism Management. And M.Phil. Currently engaged in depth Research on Employee Relations and Human Capital Development leading to Doctorate Degree A qualified adult educator and facilitator, with expertise in the areas of team development and management. My passions include helping mid-to-senior level professionals achieve their career, business and personal goals and maximize their potential in all areas of their lives. I look forward to helping you and your organization maximize potential and people development opportunities to be the very best they can be. Specialties: Soft Skills Development & Training Facilitation & Learning Consulting Training & Development/Instructional Design Executive Coaching Career Coaching Leadership Development Communications Consulting Talent Acquisition and Management Performance Management Competency Mapping Employee Relations Customer Relation Management Business Etiquette Teamwork Management Conflict Management Mentoring Personal Grooming
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