Tara McGrath

Background

About Tara McGrath

I am a seasoned, results-oriented technology leader, focused on delivery and successful client engagement. For over a decade, I've been dedicated to ensuring customers don't just adopt solutions, but truly succeed with them. As a senior leader in post-sale operations, delivery, and client engagement, I've spent years designing and implementing strategic initiatives that streamline delivery, enhance onboarding, operationalize implementations, and build lasting relationships that drive continued growth and expansion. I'm skilled at navigating ambiguity, using data to make impactful decisions, and fostering strong collaboration between Sales, Product, and Engineering. My goal is always to build high-performing teams and processes that drive both customer loyalty and business growth. Specialty areas: PaaS, SaaS, AI, Adobe Commerce, SAP Commerce, Contentful, AEM, Shopify, platform evaluation, account management, professional services delivery, revenue growth, digital transformation, forecasting, team leadership, operations, process improvement