Tara Nelson

Background

About Tara Nelson

As an Assistant Carrier Manager at Airgas, I leverage my business analytics skills and 8 years of industry experience to optimize the performance and billing of over 375 contract and spot drivers monthly. I am passionate about creating in-depth analysis of carrier payload efficiency and total costs, and collaborating with our procurement team to negotiate ~4.8M in Opex cost savings YoY. I also manage 6 direct reports and oversee their training, onboarding, and day-to-day operations. I am responsible for creating flex agreements and SLAs with 3rd party vendors, reporting on KPIs to upper management, and conducting quarterly business reviews to discuss future goals and current challenges. I am committed to delivering high-quality service and enhancing customer satisfaction and loyalty.