Tarod Brown
Deli Associate at Publix Super Markets
Based in Raleigh-Durham-Chapel Hill, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Raleigh-Durham-Chapel Hill
Industry
Retail
Company size
86K
Contact information
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t•••••••@publix.com
Phone
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Background
About Tarod Brown
More than 7 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, planning and implementing proactive procedures and systems to avoid problems in the first place. Synopsis of Achievements Increased customer retention by 19%, from 72% to 91%. Reactivated numerous key customer accounts, utilizing persuasion and mediation skills. Proactive planning led to notable increase in morale in all departments.
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