Tasha Addis

Background

About Tasha Addis

Experienced Customer Service Representative with telecommunications, technical support, and retail background. Customer Service | Technical Support Email: tashaaddis@comcast.net Dedicated and motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with customers. Able to learn procedures quickly and adapt to changes. CORE COMPETENCIES -Analytical Thinking -Computer Competency/ Literacy -Client Service -Creative Thinking -Equipment and program knowledge -Excellent Communication -Flexibility -Interpersonal Awareness -Problem Solving -Technical knowledge and capabilitites. INTERPERSONAL AND TEAMWORK SKILLS-Works well with a diverse group of people-Honest, friendly, excellent communication skills-Demonstrates accuracy, and attention to detail-Works well in a team environment-Committed to assisting others. ACCOMPLISHMENTS-Was Promoted to Tier 2 from Tier 1 after only being with the company for 3 months when I was doing Technical Support for Apple-Made my way up to Communication Technician 3 when I was a technician for Comcast-Was able to reduce our repeat trouble calls and service calls on installs percentage within acceptable range. Please contact me at (719)216-8972 or email me at tashaaddis@comcast.net with any customer service, technicial support, retail, and information technology and services business opportunities.