Tausif Khan

Background

About Tausif Khan

Sales Executive From June 20th 2020 to 31st May 2022. •We ensure that lead originators are acknowledged and provided with feedback on the outcome of the lead. •Complete activity reports to measure individual/department effectiveness. •Coordinate and manage DM programmes and ensure appropriate follow up. •Where appropriate, to successfully open accounts for new customers. •Ensure co-operation with other members of the sales team and throughout the sales force. •Provide customer oriented service at all times relating to specific sales issues. •Act as main contact for DHL of small trading accounts under Telesales, responding and satisfying their sales and post-sales requirements •Manage multi channel customers by phone or direct mail •Provide customer oriented service at all times for multi channel customers •Coordinate with all sales channels, CS and Marketing Department for lead management •Liaise with other departments to ensure delivery of service commitment to multi channel customers •Ensure feedback is provided to all lead generators on status of all leads endorsed •Qualify all internal and external lead sources in order to pass leads to the appropriate sales resource. •Quantify express revenue potential and validate customer information and needs (segment) through using the globally agreed selection criteria to produce quality leads and accounts to ensure DHL achieves its overall sales/revenue objectives and targets. •Raise relevant paperwork for the main customer database ensuring customer information is available throughout the organisation •Maximise on all opportunities to secure new business by providing account facilities to customers through the lead qualification process. •Ensure the data integrity in DHL systems for recording the updated customer historical information •Contact companies and individuals currently not holding an account, confirm customer details and identify traffic profiles thereby assessing quantity and quality of future business. Designation :( From May 9th 2016 till June 2020 (Retail Sales Executive ) Designation: Import Clearance Executive - from ( 1st April 2014 to 31st May 2016 ) Designation : Customer Service Executive from 26 Sept 2011 till 31st Mar 2014)