Taylor Barclay
Customer Success Manager at Workday
Based in San Francisco, United States
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Seniority
Manager
Department
Customer/Client Service
Location
San Francisco
Industry
Software Development
Company size
23K
Contact information
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t•••••••@workday.com
Phone
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Background
About Taylor Barclay
As a Customer Success Manager with over five years of client-facing experience, I thrive on building strong, lasting relationships. My account management background lets me understand customer behavior, anticipate needs, and deliver tailored solutions for complete satisfaction and loyalty.I excel in fast-paced environments, reducing churn rates and boosting renewals by putting customers first. My secret? Active listening, honest empathy, and seamless collaboration with cross-functional teams to deliver timely solutions.I'm proud to advocate for my customers, ensuring their voices are heard and celebrating their successes. I'm committed to exceeding KPIs and sharing in success across the board.
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