Taylor Hagan

Background

About Taylor Hagan

As a results-driven professional and proud mom, I bring a unique blend of expertise in client operations, relationship management, and real-world problem-solving. Currently managing a portfolio of state and county government agencies, I handle over $30 million in annual payment processing while spearheading programs that optimize workflows and enhance customer satisfaction. Being a mom has taught me the art of multitasking, prioritization, and empathy—qualities I bring into every professional interaction. I excel in identifying growth opportunities, resolving complex challenges, and fostering strong relationships with clients and cross-functional teams. My technical skill set includes CRM tools like Salesforce and Zendesk, data analysis using tools such as SQL and Jira, and proficiency in Google Suite and Confluence for workflow optimization. My personal journey has instilled adaptability, resilience, and a continuous drive for learning. With a background as a Division 1 student-athlete, I’ve honed discipline, dedication, and a commitment to excellence. I’m passionate about driving impactful results, whether it’s enhancing client operations or creating cherished memories with my family. If you’re looking for someone who blends professionalism with a human touch, let’s connect!