Taylor Knupp
Senior Product Marketing Manager at Verizon
Based in New York, United States
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Seniority
Manager
Department
Advertising & Marketing
Location
New York
Industry
IT Services and IT Consulting
Company size
101K
Contact information
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t•••••••@mycareer.verizon.com
Phone
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Background
About Taylor Knupp
Product Marketing at Verizon and certified Lean Six Sigma Black Belt. Taylor leads the promotion redemption strategy and planning for national mobile growth & sales. She designs promotional redemption processes that enhance and simplify the customer experience. She is a developing leader with strong communication skills, a strategic mindset, and innovative thinking. She previously worked in CX Transformation, delivering results through a customer and employee-centric approach. She tracked trade-in and promotion deliverables, planned go-to-channel strategies, engaged in VOE/VOC studies, and facilitated workshops. She also worked with cross-functional teams to manage consumer onboarding and mitigate disconnects through a welcome call pilot.
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