Taylor Primm

Background

About Taylor Primm

Dynamic and results-oriented Senior Customer and Partner Success Manager with extensive experience driving product adoption, fostering long-term retention, and cultivating consultative relationships with C-suite executives, HR leaders, and strategic partners. Skilled in managing diverse customer and partner portfolios, delivering actionable insights through data analytics tools like Gainsight and Looker, and aligning solutions with organizational goals. Proven track record of enhancing customer and partner satisfaction by streamlining onboarding processes, optimizing engagement strategies, and developing comprehensive training programs. Adept at cross-functional collaboration with Product, Sales, and Implementation teams to ensure seamless delivery of solutions and accelerated time to value.