Taylor Rawls
Cx Manager at Nftydoor
Based in Charlotte, United States
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Seniority
Manager
Department
Operations
Location
Charlotte
Industry
Financial Services
Company size
34
Contact information
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t•••••••@nftydoor.com
Phone
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Background
About Taylor Rawls
At NFTYDoor, my focus has been on elevating customer experiences through strategic initiatives that enhance satisfaction and retention. With a background in sales development and a knack for problem solving, my role as CX Manager has allowed our team to resolve issues effectively and exceed performance targets. Our collaborative efforts in optimizing the customer journey reflect my dedication to improving service delivery. Utilizing CRM tools like Gladly and Zendesk, I have tailored my approach to personalize interactions, ensuring that every client's experience is both positive and memorable.
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