Teaira Harris
Consumer Experience Consultant at Unitedhealthcare
Based in St Louis, United States
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Seniority
Manager
Department
Healthcare & Human Services
Location
St Louis
Industry
Hospitals and Health Care
Company size
17K
Contact information
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t•••••••@uhc.com
Phone
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Background
About Teaira Harris
Sr. Consumer Experience Experience Analyst - Supervisor Health Insurance 15 years experienceMedicare, Community and State (Medicaid),Employer & Individual (Commercial) Net Promoter Score (NPS) Employee Engagement Research, validate and root cause analysis of member call/digital experiences and advocates’ tools to create insights. Create high level deep dive to present recommendations for process and product improvements. Research AI output for accuracy and report findings. Research executive leadership inquiries and present findings timely. Manage and develop Jr. Analyst.
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