Tecla Njanja
Customer Operations Manager Global Support & Crisis Strategy Lead at Bolt
Based in Nairobi County, Kenya
7-day free trial · no credit card
Seniority
Other
Department
Other
Location
Nairobi County
Industry
Software Development
Company size
16K
Contact information
Reveal Tecla's email and phone
Direct contact data is gated. Sign up and reveal. You only pay for verified records.
t•••••••@bolt.eu
Phone
5 credits+254 ••• •••• ••••
You only pay for valid records. Bounced emails and disconnected numbers cost nothing.
Background
About Tecla Njanja
Strategic and people-focused Customer Operations Leader with a proven track record in scaling global support functions, driving process and product improvements, and leading high-impact teams across international markets. Known for transforming complex workflows into scalable, customer-first solutions that improve CSAT, reduce resolution time, and increase team performance. Adept at cross-functional collaboration, crisis management, BPO transitions, and launching support operations in new markets
Decision-makers
Other people at Bolt
- DRStaff
Deborah Robert Ngajilo
Customer Service Operations Specialist · Customer/Client Service
- VVManager
Villem Vilipere
Senior People Advisor · Human Resources
- SPOther
Sérgio Patrício
Regional Manager Pt, Es, Mt, Cy and Baltics - Bolt for Business · Other
- PPManager
Paula Parts
Brand Design Manager · Advertising & Marketing
- DHStaff
Delphine Houtart
Telesales Specialist · Sales & Business Development
Build a list of verified contacts at Bolt
Free for 7 days · 50 credits · no card · only pay for verified records.
Reach more buyers like Tecla
250M+ professionals with verified email and phone. You only pay for records that actually verify.
7-day trial · no credit card · cancel anytime