Ted Garner

Background

About Ted Garner

An experienced Cisco focused network and voice Engineer and architect now focused on helping Service Providers to be successful in their Cloud based implementations. Focus: Implementation and Support of VOSS Solutions Automate Platforms Globally and Deployment of all VOSS Automate users for the City of New York. Cisco HSI Configuration. Cisco HCS Architecture and Implementation. VOSS (CUCDM)configuration. Development of Training and How To videos. Cisco Routing and Switching. Since joining VOSS Solutions, I have been focused primarily on supporting the HCS providers globally including new HCS builds, upgrades and trouble shooting. Responsibilities include: Provide Support to any VOSS Automate partners, primarily in the Americas Install and Configure VOSS Automate systems for partners Troubleshoot issues on existing VOSS Automate platforms Provide informal training on existing VOSS Automate platforms Construct custom bulk loaders for existing VOSS Automate platforms Customize and augment menu’s on VOSS Automate platforms Install and integrate VOSS Analytics with existing VOSS Automate platforms Installation of Cisco UC applications and integration with VOSS Automate platforms Advise Partners on the benefits of: VOSS Analytics VOSS Automate VOSS Assurance VOSS HOME program – This program migrates 11.5.x platforms to VOSS Automate.