Tee Toleafoa

Background

About Tee Toleafoa

As an accomplished Operations Manager specialising in Gas & Electricity distribution and Retail support, my professional journey at Startek Australia has been a dynamic evolution. Commencing as an entry-level consultant in 2018, I've steadily progressed to my current role, gaining a comprehensive understanding of quality assurance, training, data management, and resource planning. I am currently overseeing the strategic vision and operations for Gas & Electricity customers, managing the energy needs of 1.8 million households and businesses. I have played a pivotal role in optimizing operational efficiencies, contributing to overall growth, and successfully transitioning the team to a hybrid working model. I am a passionate advocate for diversity, inclusion, and belonging, I strive to create a safe, collaborative workplace that fosters innovation and the free exchange of ideas. My leadership philosophy is deeply rooted in engagement, people development, and the application of emotional intelligence to build lasting relationships. Leading by example, I have learned the importance of creating a workplace that is not only efficient but also safe, inclusive, and supportive. Managing teams at every level has given me a unique perspective on how to understand and empower my people, ensuring a harmonious and productive work environment. Fuelled by a passion for sustainable growth and innovation, I am dedicated to creating environments where individuals not only thrive but actively contribute to the organisation's success. From my beginnings as an entry-level consultant to navigating the intricacies of operational management, I have cultivated a profound appreciation for every level of the organizational hierarchy. I am enthusiastic about connecting with like-minded professionals to explore opportunities for collaboration and mutual professional growth. Let's connect and pave the way for innovative solutions and continued success.