Tegan Wick

Background

About Tegan Wick

Senior program leader with proven experience scaling global teams across NORAM, EMEA, and APAC, driving operational efficiency and market expansion. Facilitated improved capacity to service a 47% increase YoY with 25% fewer FTE resources through implementation of AI & automation, while reducing manual support requirements internally by 40%. Specialised in cross-functional project management, organisational change, and leveraging data insights to optimise performance, mitigate risk, and enable long-term scalability. Led initiatives to better the education of both merchants & operations team members, with the goal of improving understanding and utilisation of platform & product. Invested in developing my understanding of adult education principles, including: learning styles, neurodiversity, and learning disabilities to ensure deliverables & coaching are accessible to a wide audience and can be tailored as necessary. I thrive on change and challenge, and appreciate an environment where I can flex my constant growth mindset. I'm a curious and creative innovator, who utilises unorthodox strategies and systems thinking to solve complex problems!