Tejal Dalvi
Operations | Collections | Credit Risk | Vendor Management | Bureau Enablement at Tango Energy
Based in Melbourne, Australia
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Seniority
Other
Department
Other
Location
Melbourne
Industry
Utilities
Company size
26
Contact information
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t•••••••@tangoenergy.com
Phone
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Background
About Tejal Dalvi
A Pro-Active result oriented management professional with more than 10 Years of experience in the Call Centre Operations environment. Highly Skilled in Inbound/Outbound Call Centre Delivery Model. Specialties Strategic Planning Capacity Planning & Execution for both Inbound/Outbound Operations Centre. People Management Client Relationship Management & Vendor Management. Call Centre Metrics Workforce management and Daily Operations Management. In-depth experience in Subordinate Coaching Counseling & Goal Settings. Best Practices Management Training Management and Quality Assurance Management. Logical approach towards problem solving.
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