Tejaswi Dokara

Background

About Tejaswi Dokara

With a dynamic background spanning customer experience (CX), alumni relations, talent acquisition, and community consulting, I thrive at the intersection of people, performance, and process excellence. Customer Experience & Training: At Flipkart, I led CX coaching initiatives, mentored teams, and ensured excellence in key performance metrics, enhancing customer satisfaction and operational efficiency. Alumni Engagement & Community Building: As a Senior Alumni Relations Executive at GITAM University, I spearhead engagement strategies, manage large-scale alumni events, and collaborate with university leadership to foster a thriving network of professionals and students. Retail & HR Expertise: With an MBA in HR & Retail Management and years of experience in Vendor management, stakeholder engagement, and operational excellence, I bring a data-driven approach to optimizing business processes and team performance. Psychology & Community Consulting: My background in psychological counseling and community building has given me deep insights into human behavior, relationship management, and effective communication, making me an empathetic leader who drives meaningful impact. I believe in the power of continuous learning, mentorship, and creating spaces where people feel valued and empowered. Let's connect and collaborate!