Tejus Krishna
Customer Service Representative at Tim Hortons
Based in Toronto, Canada
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Seniority
Staff
Department
Customer/Client Service
Location
Toronto
Industry
Food and Beverage Services
Company size
7K
Contact information
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t•••••••@timhortons.com
Phone
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Background
About Tejus Krishna
I am a results-oriented and highly skilled Project Coordinator/Assistant with a strong background in project management and a track record of successfully delivering complex projects within scope, budget, and schedule. Equipped with a Master of Science in Project Management and a Bachelor of Technology in Mechanical Engineering, I bring a unique blend of technical expertise and project management acumen to drive organizational success. Throughout my career, I have demonstrated a proven ability to organize and implement work plans, coordinate operations, and provide review and feedback, resulting in substantial improvements in productivity and a reduction in error rates. I have a keen eye for detail and a meticulous approach to project coordination, ensuring that resources are allocated effectively, tasks are delegated appropriately, and goals are defined clearly. By promptly adjusting schedules and enabling effective responses to unforeseen problems, I have enhanced operational resilience and minimized downtime. I am highly skilled in Agile Scrum methodologies, facilitating agile project execution and enabling adaptive responses to changing requirements. With my Scrum Alliance certifications as a Certified Scrum Product Owner (CSPO®) and Certified Scrum Master (CSM®), I have a deep understanding of agile principles and practices. I have successfully implemented Scrum frameworks, fostering collaboration, empowering self-organizing teams, and delivering high-quality results. My expertise extends to contract management, risk assessment, and mitigation. I have effectively negotiated, executed, and administered contracts, ensuring optimal outcomes and mitigating risks throughout project lifecycles. In addition to my technical and project management skills, I possess strong analytical capabilities. Proficient in data analytics tools such as MS Excel, Mini Tab, Power BI, and Tableau, I transform complex data into visually compelling representations that facilitate understanding, drive insights, and support decision-making. I am adept at data visualization techniques, allowing stakeholders to gain valuable insights from data-driven analytics. I am an excellent communicator, skilled at fostering collaborative problem-solving, and maintaining effective relationships with stakeholders at all levels. I have developed and maintained comprehensive project documentation, ensuring accurate and timely communication of project progress. By generating detailed reports on milestones and deliverables, I have increased project efficiency and facilitated on-time delivery.
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