Telmo Lima
Key Accounts Collections Specialist at Concentrix
Based in Porto, Portugal
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Seniority
Other
Department
Other
Location
Porto
Industry
IT Services and IT Consulting
Company size
199K
Contact information
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t•••••••@concentrix.com
Phone
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Background
About Telmo Lima
Fraud Analyst with a solid background in customer support and cryptocurrency services. I specialize in monitoring transactions, investigating flagged accounts, and identifying fraudulent activities to ensure platform security and compliance. With prior experience as a Customer Advisor for financial service companies, I developed strong problem-solving skills and a customer-first approach, transitioning seamlessly from front-line support to back-office roles handling complex data queries. I’m passionate about leveraging my skills to protect digital platforms and contribute to secure user experiences.
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