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Tequila Minter

Customer Service at Blue Cross And Blue Shield Of Alabama

Based in Birmingham, United States

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Seniority

Staff

Department

Customer/Client Service

Location

Birmingham

Industry

Insurance

Company size

2.8K

Contact information

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Email

1 credit

t•••••••@alabamablue.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Tequila Minter

Successful management of daily operations of a customer service center; executing and managing key performance metrics; coaching and developing the tech support representatives; monitoring productivity goals. Establishing client relationships and ensuring that contractual goals are met and exceeded. Consistently demonstrates proficiency at quickly learning and contributing to business operations. Demonstrate competencies in business analysis, project management, staff leadership, coaching, development, and cross-departmental team building.

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