Terence Larkin

Background

About Terence Larkin

A highly commercial operational leader with extensive experience at a senior level in a global enterprise, driving efficiencies and cost savings whilst increasing revenue and improving customer experience. In-depth experience of project leadership including operational and commercial transformation, ERP system design & implementation. Comprehensive experience of ERP system design, implementation, migration and operation (5 SAP projects + Salesforce Service Cloud + CPQ tools). • Order To Cash Extensive experience in strategic and operational management of order processing, fulfilment and billing of physical goods, digital and software services in a global enterprise. Particular experience of cloud-based and subscription services, driving growth and retention through best practice and innovation. • Leadership Accomplished at influencing senior management and engaging stakeholders at all levels. • Transformation and business change Extensive experience of leading commercial transformation, process standardisation and automation. • Commercial awareness Comprehensive understanding of the drivers of customer success and profitability. • Team management and development Highly skilled in recruitment of talented and diverse teams, delivering stability and low turnover with focus on mentoring and career development. Experienced in managing remote and offshored teams. • Acquisitions Significant experience in the integration and operationalisation of acquisitions. • ERP and business systems Comprehensive experience of ERP system design, implementation, migration and operation (5 SAP projects + Salesforce Service Cloud + CPQ tools).