Tero Putkonen
Senior Service Manager at M-Files
Based in Tampere, Finland
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Seniority
Manager
Department
Operations
Location
Tampere
Industry
Software Development
Company size
765
Contact information
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t•••••••@m-files.com
Phone
5 credits+358 ••• •••• ••••
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Background
About Tero Putkonen
20 years of strategic and hands-on experience in ICT industry in global leadership roles, including customer service operations, software development, quality assurance and business development. Leading development of technologies, products and services. Strong project management skills certified with Project Management Professional (PMP) Certificate. Successfully building new teams; recruiting technical talent, coaching and managing performance of a large team. Leading talented people from different cultures, team having locations in China, India, US and Finland. Core team size has been over 100 persons, and whole team over 200 persons with vendors. Focusing to operational development, improving the cost efficiency of the operations and customer satisfaction of the products and services. Established team and operations in Beijing, with lots of business interactions with start-ups and established businesses in mainland China, Hong Kong, Taiwan, and South Korea. I enjoy most leading and executing demanding projects, building teams, services and operations, and working with great people.
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