Seniority
Vp
Department
Operations
Location
Sioux Falls
Industry
Banking
Company size
82K
Contact information
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t•••••••@usbank.com
Phone
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Background
About Terra Koch
A visionary leader with a passion for inspiring and developing teams to high performance, ensuring stellar customer service, strong risk mitigation and achievement of business results. I am a change management champion skilled at articulating value to influence engagement and buy-in. A results and detail oriented collaborator with proven experience negotiating for win-win solutions. I bring experience with strategic thought leadership in call centers, operations, quality control, customer service, project and program management. I have strengths in managing remote and matrixed teams, start-ups, off-shoring, and multi-million dollar budgets. And I have a passion for promoting strong diversity, inclusive work environments and philanthropic activities.
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