Terrence van der Heever

Background

About Terrence van der Heever

I have in-depth experience in ICT Contact Centre, ISM IT Service Delivery Management, Hospitality, Sales and Warehouse Services. In addition, I have the knowledge and skills to facilitate day-to-day operations. Using my extensive knowledge, leadership abilities and interpersonal skills, I cultivate collaboration toward organisational goals of industry-leading customer service that drives growth. I perfected my customer service skills within my various roles. In addition, I learned how to build long-lasting relationships with clients and associates. I can communicate with all personnel and clients in a friendly but professional manner with my strong interpersonal skills. I pay attention to detail, and I can prioritise and multi-task to meet tight deadlines. I can work under pressure, work independently or within a team.