Terri Kitchen

Background

About Terri Kitchen

Data Entry skills (10 key), typing, basic accounting (1993-1995). Worked in MIS environment in city hospital troubleshooting equipment and on-call rotation for overnight operations (1991-1993). Engineering secretary, 6 years, typing, filing, working with electrical schematics and blueprints, answer phones (1995-2001). Customer Service Manager, 4 years, over 70+ employees. Customer returns/satisfaction calls, cash handling for register tills, report filing, troubleshooting equipment. Worked in conjunction with upper level management staff. Cash Office/Accounting, 3yrs, basic accounting, filing, cash handling, preparing reports and bank deposits. Inventory control associate, 1 yr, handled in-stock and JIT items to floor, truck unloading, freight accountability. Photo Specialist, 4yr, maintain photo equipment, record keeping, timely output of customer orders, troubleshoot/technical assistance with photo equipment, customer service with placing orders or fixing mixups with orders, monitoring send out of customer orders (2001-2013). Financial Services Advisor, Elite 07 Branch Knowledge Team, Retail Credit Card Services, providing knowledgable support to Bankers within the network on the various credit card products offered. Also support customers with their credit card banking needs, and other advisor groups during busier periods all in a call center environment.(9/2013-Present)—To be updated.