Terry Brown
Director, Global IT Service Delivery at Fhi 360
Based in Raleigh-Durham-Chapel Hill, United States
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Seniority
Director
Department
Information Technology
Location
Raleigh-Durham-Chapel Hill
Industry
International Trade and Development
Company size
8.4K
Contact information
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t•••••••@fhi360.org
Phone
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Background
About Terry Brown
SUMMARY OF QUALIFICATIONS Results-focused Global IT Leader with a 24 year IT career, currently leading the Global IT Service Delivery of a $1B non-profit, FHI360. Proven experience spearheading business-centric IT roadmaps and global enterprise growth strategies. Strong management and IT organizational development skills acquired from working on 3 different continents and in various cultures. Areas of Expertise • IT Service Desk Management • Employee / User Experience (UX) Strategist • Program & Project Management • Project and Service Delivery • Global IT Strategy & Vision • Global IT Operations & Service Delivery • Customer Migrations • Virtual Teams (Multi-Time Zones) • Vendor Selection & SLA Management • Contract Negotiations & Management • Relationship Management – Customer • Cost Control / Reduction • Managing Large Cross-Functional Teams • Infrastructure & Cloud Technologies • Desktop Computing and Automation • Business Partner / Trusted Advisor
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