Terry Rodrigues
IT Client Services Manager at Boston Medical Center Bmc
Based in Ludlow, United States
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Seniority
Manager
Department
Information Technology
Location
Ludlow
Industry
Hospitals and Health Care
Company size
10K
Contact information
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t•••••••@bmc.org
Phone
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Background
About Terry Rodrigues
Certified Help Desk Management professional with seven years of Desktop/Help Desk Management experience. Proven leadership with a major focus on developing and improving service delivery through coaching staff to meet and exceed performance measurements. Responsible for supporting diverse customers with specialized IT needs in both Health Care & Insurance environement. Strengths include: Metric driven performance management, leadership and mentoring, results based service delivery, implementation of new technology in support of customers business needs.Specialties: ManagementCustomer ServiceProject ManagementDesktop Support/Help DeskSMSServer Administration
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