Terry Wilder
Senior Technology Business Relationship Manager at Lseg
Based in London, United Kingdom
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Seniority
Manager
Department
Information Technology
Location
London
Industry
Financial Services
Company size
25K
Contact information
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t•••••••@lseg.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Terry Wilder
Customer-focused and technically adept Senior Technology Business Relationship Manager, accredited in ITIL4 and PRINCE2, with a strong track record in IT Service Management within the financial services sector. I specialize in bridging the gap between technology and business, ensuring IT services align with strategic goals and deliver measurable value.With deep expertise in service integration, stakeholder engagement, and enterprise support, I thrive in complex environments where collaboration, governance, and continuous improvement are key. My approach combines structured methodologies with a commitment to client satisfaction and operational excellence.Core Competencies:IT Service Management & IntegrationITIL Processes: Incident, Problem & Change ManagementClient Relationship & Stakeholder ManagementService Transition & TransformationContinual Service Improvement (CSI)Enterprise Application & Trading Desktop SupportInternal & External Service Provider ManagementIT Risk & Compliance Management
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